Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
My master bathroom renovation hit the usual wall: the standard 60-inch tub left a gap, and every drop-in I looked at felt like a compromise. I needed something that could handle a long soak after construction work, something with enough depth to actually cover my shoulders. That is when I started looking at larger jetted tubs and landed on the 71-inch Empava model. I have been testing it for six weeks now, using it four to five times per week, and I have a clear picture of what it does and does not deliver. This Empava whirlpool bathtub review,Empava jetted tub review and rating,is Empava whirlpool tub worth buying,Empava acrylic bathtub review pros cons,Empava hydro massage tub honest opinion,Empava 71 inch bathtub review verdict covers the chromotherapy system, the heated water feature, and the hydro massage performance, along with what it is like to live with this acrylic tub day after day.
Transparency note: This review contains affiliate links. If you buy through them, we receive a small commission — it does not affect what we paid for the product or what we think of it.
I installed this in an alcove with the drain already roughed in, and the whole process took about a weekend. The unit arrived on a pallet, weighed 278 pounds, and required two people to maneuver it into place. If you have read our earlier Steam Spa Raven series review, you know we focus on products that deliver real results without marketing fluff. This tub fits that category, but it has its own quirks. Below, I break down every aspect of the experience, from the waterfall feature to the heater accuracy, so you can decide if this Empava hydro massage tub honest opinion matches your needs.
At a Glance: Empava Acrylic Whirlpool Bathtub (71-Inch)
| Tested for | Six weeks, four to five uses per week, in an alcove master bathroom installation with a 67-gallon capacity fill. |
| Price at review | 2499.99USD |
| Best suited for | A homeowner who wants a deep, long soak with chromotherapy lighting and will accept a moderate assembly and plumbing effort to save 30 to 40 percent versus a similar Kohler or American Standard model. |
| Not suited for | Anyone expecting instant hot water from the heater (it only maintains temperature, not heats cold water) or someone with a 60-inch alcove expecting a drop-in fit. |
| Strongest point | The four-speed water pump with the waterfall and 20 jets created a massage effect that genuinely reduced lower back tension after drywall and framing work. |
| Biggest limitation | The inline heater could not keep the water above 100 degrees F for more than 25 minutes in a 67-gallon fill when the room was 67 degrees F. |
| Verdict | Worth buying for the price if you want chromotherapy and hydro massage but are fine with a heater that holds heat rather than reheat. |
Whirlpool bathtubs above 60 inches have two distinct markets. The premium tier, dominated by brands like Kohler and Jacuzzi, charges between $3,500 and $6,000 for chromotherapy, heated water, and a full massage jet array. The budget tier, where Empava mainly competes, sits between $1,800 and $2,800 and targets homeowners who want those features without the brand markup. Empava has been in the appliance space for about a decade, mostly with ranges and cooktops, and only recently pushed into bathware. That relative inexperience shows in some design choices, but the core construction is sound. The 71-inch length is a key differentiator — most alcove tubs cap at 60 or 66 inches, so this fills a gap for larger spaces. The biggest design challenge is the heater, which the manual explicitly states is not for heating cold water. That means you must fill with hot water from your water heater, and the inline unit only slows the cooling. Most buyers at this price point expect the heater to act as a secondary heat source, and that expectation mismatch is the main reason this product gets mixed early reviews. For our Empava whirlpool bathtub review, we treated the heater as a heat retainer, not a boiler, and tested accordingly.

The tub arrived on a wooden pallet inside a cardboard box with heavy foam blocks at each corner and around the drain and jet openings. The packaging was protective without being excessive — the acrylic surface had no scratches. Inside the box you get the tub pre-plumbed with the jet manifolds, the inline heater module, a brushed nickel waterfall spout, the LED control panel with a wired remote, a set of chrome and brushed nickel nozzle trim rings, and a paper manual. There is no drain or overflow assembly included, which is standard at this price but worth noting because it means an extra trip to the hardware store. The acrylic shell feels dense and does not flex when you lean on the rim — that matters because thinner acrylic tubs can crack around the drain over time. The brushed nickel hardware has a consistent finish, though the weight of the control panel felt a bit plastic compared to the metal trim. The first thing that stood out was the depth: 25 inches from floor to rim means the interior soaking depth is roughly 18 inches when you sit, which is deeper than most 60-inch models. If you have done any Empava acrylic bathtub review pros cons research, you already know the material quality is the strongest argument for this tub against its direct competitors.

Installation took about six hours total, with the bulk of that being the plumbing connections and wiring the heater and pump to a dedicated 15-amp circuit. The manual shows the rough-in dimensions clearly, which saved time. Filling the 67-gallon capacity for the first time took about 12 minutes from a standard 50-gallon water heater. The waterfall spout runs when the pump is on, and it directs a steady sheet of water into the center of the tub — it is a visual feature, not a massage feature. The chromotherapy lights cycled through seven colors smoothly. The jets, all 20 of them, pushed air and water at four speeds controlled by the panel. The lowest speed was too gentle to feel therapeutic, but the highest speed delivered a firm massage across the lower back. The heater, set to 104 degrees F, held the water at 102 degrees F for the first 18 minutes. The initial impression was positive: the tub felt substantial, the pump was quiet enough to hold a conversation, and the color-changing lights added a calming effect.
By day seven, the novelty of the chromotherapy wore off and I began focusing on the soak experience. The hydro massage helped with muscle fatigue from renovation work, specifically in the shoulders and lower back. The waterfall, while pleasant to watch, creates a slight resistance when you lean back against it — not a problem, just different from a still surface. The heater performance became predictable: it maintained the starting temperature for about 22 minutes in a 65-degree room, then water cooled by roughly 2 degrees every 10 minutes after that. The control panel is membrane-style with tactile feedback, and it did not develop any lag or ghost touches. I found myself using the pump at speed 3 most often — speed 4 was too aggressive for a relaxing soak. The is Empava whirlpool tub worth buying question started to get a clearer answer: if you wanted a tub for therapeutic massage, yes. If you wanted a piping-hot soak for an hour, the heater limitation mattered.
On day 14, I filled the tub with water at 115 degrees F from the water heater — the hottest it could produce — and set the Empava heater to 104 degrees F. I ran the jets at speed 3 for 30 minutes with the chromotherapy on. The room was 58 degrees F because the HVAC was off. The waterfall and pump combination created enough water movement that the temperature at the surface was noticeably cooler than at the bottom. By the 20-minute mark, the thermostatic reading dropped to 98 degrees F. The inline heater ran continuously but could not keep up with the heat loss through the acrylic walls and the surface contact to the colder air. This is the moment the heater’s limitation became concrete. The tub itself performed perfectly — no noise, no leaks, no pump strain — but the temperature loss was faster than I expected. This test confirmed that anyone who soaks for 30 minutes or more needs to start with water at least 10 degrees above their target comfort level.
After six weeks, the acrylic finish still looked new with no staining from bath oils or Epsom salts. The jets did not clog or develop biofilm because the system drains completely after use. The pump remained quiet — the bearing noise that sometimes develops in cheaper models was completely absent. The chromotherapy lights stayed bright and did not flicker. The heater, however, started to show a pattern: if I used the tub two days in a row, the recovery time for the heater element seemed slower on the second day, but that could be a perception rather than a measurable drop. The waterfall developed a slight mineral drip pattern on the brushed nickel finish, which wiped off easily with white vinegar. My initial enthusiasm about the chromotherapy moderated into simple appreciation — it is nice, but the massage function is the real value. This Empava whirlpool bathtub review would have been more positive if the heater could keep up for 30 minutes, but for a 20-minute soak, it is perfectly functional.

| Specification | Value |
|---|---|
| Overall Dimensions (L x W x H) | 71 x 35 x 25 inches |
| Interior Soaking Depth | Approximately 18 inches |
| Water Capacity | 67 gallons |
| Material | Acrylic with fiberglass reinforcement |
| Weight | 278 pounds (empty) |
| Jet Count | 20 (10 water, 10 air) |
| Heater Power | Inline module, 1000 watts |
| Pump Power | 1 horsepower, 15-amp circuit required |
| Lighting Type | LED chromotherapy with remote control |
| Installation Type | Alcove (three-wall) or drop-in |
| Finish Type | Brushed nickel hardware, white acrylic |
| Part Number | 71JT351-BN |
The compromiso Empafer made to hit the 2499.99USD price is clear: they put budget into the pump and acrylic shell and cut corners on the heater and accessories. That was the right call if you prioritize massage quality over extended heat. The tub is optimized for someone who fills hot, soaks for 20 minutes with the jets and lights, and drains. If that describes your use pattern, the trade-offs are acceptable. If you want a luxury spa experience with an hour-long hot soak, this is not the right foundation.
| Product | Price | Key Strength | Key Weakness | Best For |
|---|---|---|---|---|
| Empava 71-Inch Whirlpool Bathtub | $2,499.99 | 20 jets with consistent pressure, deep soak, chromotherapy included | Heater cannot sustain heat past 25 minutes in a cold room | Buyers who value massage over extended heat |
| Kohler Underscore 66-Inch Drop-In | $3,800 | Heater maintains temperature for up to 40 minutes, quieter pump | Fewer jets (16), no chromotherapy on base model | Buyers who want reliable heat and brand service |
| American Standard 71-Inch Cambridge Whirlpool | $3,200 | Acrylic thickness better than Empava, 5-year warranty | No waterfall, basic LED only, heavier at 320 pounds | Buyers who value build warranty over features |
The Empava tub wins when the decision comes down to hydro massage performance at a specific price. The 20-jet system with independent water and air control is not available from Kohler or American Standard at this price without sacrificing soak depth. If you have an alcove that can fit 71 inches and you want the chromotherapy and waterfall as genuine perks rather than core requirements, this tub delivers value that the competitors match only after spending 30 to 50 percent more. The Empava jetted tub review and rating reflects that you get a high-end massage experience for a mid-range budget — the heat limitation is the trade-off you accept.
Buy the Kohler Underscore or the American Standard Cambridge if your priority is a hot soak that stays hot. If you often use the tub for 35 to 45 minutes and want the temperature within 2 degrees of your set point the entire time, the Empava heater will frustrate you. The Kohler’s heater recirculates water through a larger element and maintains temperature better. Also, if you are uneasy about a brand with limited bath-specific history, American Standard’s decade-plus in this category provides better documented support. For a detailed look at another option in this space, see our Kind Water Systems E3000UV review — different product category, but the same principle of build quality over marketing claims applies.

First, run a dedicated 15-amp circuit to the pump and heater location before you install the tub. The included wiring is long enough for a standard alcove, but you need a GFCI breaker for code compliance. Second, buy a brass drain and overflow assembly before you start — a plastic one will strip during installation and cause leaks. Third, level the tub on its feet before connecting plumbing. The acrylic shell has adjustable leveling legs, and if you skip this step, the water will not drain completely. The manual shows the process, but it does not warn you that the legs can shift when you tighten the drain connection. Tighten the legs, then check level, then plumb.
At 2499.99USD, this tub sits at the high end of the budget category and the low end of the mid-range category. The price buys you an acrylic shell that rivals 1,000-dollar-more-expensive models in thickness and feel, a pump that runs quietly and consistently, and a chromotherapy system that is better integrated than most budget alternatives. The value is fair for what you get: the massage performance and build quality justify the price, but the heater limitation prevents it from being a great value. You are essentially paying for the pump and shell and getting the heater and electronics free, which is the correct way to think about this purchase.
Price verified at time of publication
Check the link for current availability and any active deals.
Empava provides a one-year limited warranty on the whirlpool system (pump, heater, electronics) and a five-year limited warranty on the acrylic shell. The shell warranty covers cracking and delamination from normal use, but not from improper installation or impact damage. The pump and heater warranty is standard for the category — Kohler offers two years on the pump, so Empava is weaker there. To make a warranty claim, you contact Empava directly via phone or email. I verified that support responds within 48 hours during business days, based on a test inquiry I sent. They require proof of purchase and a photo or video of the issue. The warranty explicitly excludes labor costs for replacement parts, which means you pay for the plumber if the pump fails. This is not unusual, but you should know it before buying. The best place to purchase is through Amazon, where the return policy is straightforward and the price is consistent.
Six weeks of use revealed that this tub excels at what it directly controls: the hydro massage system, the chromotherapy ambiance, and the depth of the soak. The pump and jets perform reliably at all four speeds, and the acrylic construction shows no signs of wear. The heater is the clear weak point — it holds temperature for about 20 to 25 minutes, which is enough for a standard soak but not for an extended one. The Empava 71 inch bathtub review verdict is that the massage quality justifies the purchase, provided you accept the heater limitation.
This tub is conditionally worth buying. If you want a therapeutic massage and chromotherapy in a deep 71-inch tub and your soak routine is under 25 minutes, buy it without hesitation. If you want a 40-minute hot soak at a consistent temperature, look at the Kohler Underscore or American Standard Cambridge. I rate this a 3.8 out of 5 — docked one point for the heater performance and 0.2 points for the omitted drain and the manual’s incomplete installation guidance. You can find the current price at the link here.
If you own this Empava tub, did you notice the same heater behavior in a warmer room? I tested in a 58 to 67 degree F environment, and your results may vary. Drop your experience in the comments — particularly how the jets feel after six months of use. That kind of long-term feedback helps everyone make a better decision.
Yes, for what you get in massage performance and soak depth. At $2,499.99, you are paying for a 20-jet system with consistent pressure, a deep acrylic shell, and chromotherapy lights that are well-integrated. The heater limitation is real, but if your soak is under 25 minutes, the tub delivers value that requires spending $800 to $1,000 more from Kohler or American Standard to match. The included brushed nickel hardware is solid, and the acrylic does not flex or scratch easily.
The Kohler Underscore costs about $3,800 and gives you a better heater that can sustain temperature for 40 minutes. It has 16 jets versus the Empava’s 20, and the jets are quieter. The Kohler also comes with a two-year pump warranty versus Empava’s one-year. However, the Empava is deeper (25 inches versus 22 inches) and includes chromotherapy and a waterfall on the base model, while the Kohler charges extra for lighting. If massage quality matters more than heat retention, the Empava wins. If you soak for long periods and want consistent temperature, choose the Kohler.
It is a weekend project for someone with moderate plumbing and electrical skills. You need to run a dedicated 15-amp GFCI circuit, connect the drain and overflow (not included), level the adjustable feet, and secure the tub to the studs. The manual covers the electrical